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Terms and Conditions

Last Updated: 18.03.2025

1. Introduction

Welcome to .HUB. These Terms and Conditions (“Terms”) govern the use of our services, including consulting, advisory, and recruiting services. By booking, purchasing, or using any service provided by .HUB, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to use our services. By engaging with .HUB, you confirm that you meet this requirement and have the legal authority to enter into binding agreements.

3. Scope of Services

3.1 Consulting & Advisory Services

.HUB provides professional consulting services, including but not limited to:

  • HubSpot consulting and system architecture

  • CRM setup, automation, and optimization

  • HubSpot CMS development and custom integrations

  • Digital marketing, RevOps, and operational consulting

Consulting services may be delivered as one-time consultations, ongoing engagements, or project-based services. The scope, format, timeline, and pricing are agreed upon prior to service delivery.

3.2 Recruiting & Talent Services

.HUB also offers recruiting and talent-related services, including:

  • Candidate sourcing and pre-screening

  • Talent shortlisting and recommendations

  • Hiring and team-structure advisory

.HUB does not guarantee hiring outcomes, candidate performance, or employment decisions. All hiring decisions, contractual relationships, and employment terms are the sole responsibility of the client. Recruiting terms, including fees and conditions, are defined separately in proposals or agreements where applicable.

4. Payment Terms

All services must be paid in advance, unless otherwise agreed in writing.

Accepted payment methods may include credit/debit cards, PayPal, bank transfers, or other available payment options.

Prices, fees, and payment schedules are communicated before confirmation of services.

5. Non-Refundable Policy

All payments made to .HUB are strictly non-refundable.

This includes, but is not limited to:

  • Consulting sessions or advisory services

  • Recruiting services or retainers

  • Project-based or hourly engagements

No refunds will be issued under any circumstances, including:

  • Client dissatisfaction with outcomes

  • Change of mind

  • Failure to use purchased services

  • Missed meetings or sessions

If a client does not attend a scheduled session or fails to provide required information in time, the payment is forfeited.

6. Rescheduling and Cancellations

Rescheduling requests must be made at least 48 hours in advance, unless otherwise stated.

.HUB reserves the right to reschedule or cancel services due to unforeseen circumstances. In such cases, an alternative time or solution will be offered at no additional cost.

Failure to attend a scheduled session without proper notice does not entitle the client to a refund or reschedule.

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Act professionally and respectfully

  • Not record, reproduce, or distribute sessions without written consent

  • Use provided advice ethically and lawfully

8. Confidentiality

All client information and consultations are treated as confidential. .HUB does not disclose client data without consent, except where required by law or for internal quality and operational purposes.

9. Limitation of Liability

.HUB provides services based on professional expertise and experience but does not guarantee specific results.

To the maximum extent permitted by law, .HUB shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of its services, including business losses, missed opportunities, or hiring decisions.

10. Termination of Services

.HUB reserves the right to refuse, suspend, or terminate services if:

  • These Terms are violated

  • A client engages in abusive, unethical, or inappropriate behavior

  • Technical or operational issues prevent service delivery

Termination does not entitle the client to a refund.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Ukraine.

12. Changes to Terms

.HUB may update these Terms at any time. Continued use of services after changes constitutes acceptance of the revised Terms.

 

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